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Manage volunteers

We have put together a variety of resources to help you enact Birmingham’s Vision for Volunteering and find guidance on attracting, recruiting, involving and supporting volunteers in ways that celebrate difference, enable collaboration and show appreciation.  

Celebrating Difference

Volunteering in Birmingham is accessible and welcoming to everyone, everywhere, so that the benefits are felt by all individuals and communities.

1. Equity, Diversity & Inclusion in Volunteering - these resources will help you consider how to reduce barriers, involve people from all backgrounds in volunteering and foster an inclusive volunteering culture in your organisation. 

NCVO EDI in volunteering 
Volunteer Scotland's Inclusion Top Tips 
NCVO Time Well Spent research: Volunteering among the global majority 
NCVO involving volunteers from overseas 
Sheffield Volunteer Centre involving refugee and asylum seeker volunteers 
NCVO volunteers who claim benefits 
Government guidance on volunteering and claiming benefits 
NCVO paying expenses 
NCVO engaging and supporting young people to volunteer 
NSPCC working with young volunteers 
Think NPCs article on Centring Lived Experience 
Effectively Supporting Volunteers in the Cost-of-Living Crisis
Free introductory training to inclusive volunteering practice
NAVCA - Inclusive Volunteering: Advice and guidance from local infrastructure

Collaboration

Partners across communities, and the VCFSE, public and private sectors all work together to support a thriving volunteer environment

1. Involving Volunteers - guidance to help you and your organisation set the foundations for involving volunteers in your work.  

NCVO what is volunteering? 
NCVO writing a volunteer strategy 
NCVO volunteers and the law 
NCVO writing a volunteer policy 
NCVO writing a volunteer agreement 
NCVO getting insurance 
NCVO safeguarding volunteers
Free introductory training to volunteers and the law


2. Recruiting and onboarding volunteers - these resources will enable you to effectively and safely recruit and onboard your volunteers.

NCVO recruiting volunteers 
NCVO writing volunteer role descriptions
Volunteer Role Description Template
Volunteero’s article on microvolunteering 
NCVO Disclosure and Barring Service (DBS) 
Government tool to determine the appropriate level of DBS check 
Government guidance on the DBS Update Service 
NCVO inducting volunteers 
NCVO training volunteers 
Volunteer Induction Checklist

3. Supporting and Managing Volunteers - these resources will help you to support and retain your volunteers, manage challenges and gain new skills as a volunteer manager. 

NCVO supporting volunteers
NCVO keeping volunteers 
NCVO solving volunteer problems 
NCVO dismissing a volunteer 
Levol-app online volunteer management training platform 
NCVOs choosing and implementing a volunteer management system 

4. Co-production in volunteering – guidance to help you involve volunteers in co-producing and designing volunteering roles, resources and processes and procedures that affect them.


NCVO co-production and service user involvement 

5. Ending volunteering - this will help you to end the volunteering journey well. 

NCVO ending volunteering well 

6. Connect with others involving volunteers in Birmingham 

The Birmingham Volunteer Coordinators Network is a peer support group where those working with volunteers in Birmingham share ideas and best practice, provide informal training and support each other with queries and concerns. The group currently meets quarterly with two in-person and two virtual meetings per year. To join, contact: [email protected] and [email protected]

7. Recruiting and involving trustees and being an effective trustee – these resources will equip you to recruit and involve trustees or support you to be a great trustee.

NCVO recruiting and inducting trustees 
Charity Governance Code
NCVO guidance on governance 
The Essential Trustee – UK Gov 
Getting on Board – resources for aspiring trustees 
Trustees Unlimited
Charity Commission Support for Charity Trustees – 5-minute Guides
Free training that provides an overview of charity trustees legal and financial responsibilities and their strategic and operational considerations
Free introductory training on the roles of Chair, Secretary and Treasurer

Awareness and Appreciation

Birmingham is a city that recognises and values volunteering in all its forms. It's always easy for citizens to find ways to make a difference and get involved in the city. Any contribution, big or small, is celebrated and valued.

1. Attracting Volunteers – resources to help you consider how to attract volunteers and where to advertise. 

If you’re looking to involve volunteers, Volunteer Brum is a great way to advertise your volunteering roles, connect with potential volunteers and share your roles straight to your social media channels: https://www.volunteerbrum.org/

The United by 2022 Legacy Charity have launched their Volunteers Collective and are looking to work with major sporting events, cultural events organisers, community groups, charities, and other sectors to offer opportunities to those members of the Commonwealth Collective who wish to continue their volunteering journey. Find out more and submit an enquiry to advertise your volunteering roles on the Volunteers Collective 
 
NCVO Finding Volunteers 

2. Appreciating Volunteers - ideas on how to show appreciation and give thanks to your volunteers. 

NCVO valuing and developing volunteers 
National Volunteers Week 
The Kings Award for Voluntary Service
Points of Light Award
Community Inspiration Awards


3. Value of Volunteering - helping you to understand the value of volunteering and communicate it to senior leaders or people in positions of influence.  

NCVO why involve volunteers
Measuring the impact of your volunteering programme – ripple effect mapping



Promoting your volunteering opportunities 

You can advertise your volunteering opportunities on BVSC's   Volunteer Brum platform

Published: 20th January, 2020

Updated: 11th December, 2025

Author:

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